Privacy and Website Cookies

Clarity Security Training is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, by email, in writing or verbally, then it will only be used in accordance with this privacy statement. In the event of any change to this policy it will be updated here.

What information do we collect

We may collect the following information:

• Name
• Current role and previous relevant experience.
• Contact information, including email address and phone number (if you supply these)
• Demographic information such as postcode, country of residence and gender.
• Other information relevant to your attendance on a course, such as dietary requirements or medical information.

What we do with this information

We need this information to run and improve our training courses, to understand training needs and to provide appropriate training and associated facilities for our clients. The information is used for the following key purposes:

• Course administration.
• Health and Safety and medical support in case of injury.
• Internal record-keeping – this includes sharing information on course participants with the agency that originally booked them if requested, and for keeping a log of when participants training certificates expire (and for re-issue if required).
• To provide previous course participants with resources and updates.
• To create opt in networks between the Clarity team and/or course participants. This information is only shared where consent is given.
• Clarity Security Training will never share your information with third parties for marketing purposes.

Personal Information about third parties:

If you are booking a course place on behalf of another individual by making that booking with their data you are confirming that the other person(s) have appointed you to act on their behalf and has agreed that you:

• Shall consent on their behalf to the processing of their personal data.
• Shall receive any data protection notices on their behalf.
• Shall consent on their behalf to the processing of their sensitive data.

Sensitive Personal Data

The only sensitive personal data we may request is medical information relevant to your successful participation on one of our courses. You do not need to provide this information in writing if you do not wish to, and where provided is only used for health and safety purposes and to ensure your smooth participating in the course, and accessing any appropriate support.

Our websites and services are not intended for children and we do not knowingly collect data relating to children.

How we keep your information secure.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect both online and via other means.

Links to other websites

Our website may contain links to other websites of interest. These are third party websites, and we have no content control, and no responsibility for your privacy and protection when following these links. We suggest you exercise caution on all third party websites and view their own individual privacy notices or statements.

Controlling your personal information

YOUR RIGHTS

You have the following rights:

• the right to ask for a copy of personal data that we hold about you (the right of access);
• the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);
• the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);
• the right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and
• the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).

If you wish to exercise any of the above rights, please contact us using the contact details set out below.

Any previous course participant, team member or other stakeholder who wishes us to remove or update any information previously given, or who has any questions about how we use your data that have not been answered here, or who wishes to exercise their rights regarding personal data in any way, can contact us on: info@clarity-training.co.uk or call us on 07976 069583

You also have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the needs of our visitors. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from accessing all the features of the website.